blue vista villa
your private villa
st. croix, the u.s. virgin islands
Blue Vista Villa - Renter’s Terms and Conditions
Note: These Terms & Conditions apply only for bookings made directly with Blue Vista Villa. For bookings made through an agent, the agent's Terms & Conditions will apply.
• Included Basics:
Your rental payment provides for the enjoyment of the guest-designated areas of Blue Vista Villa for the length of your stay. Included are requisite linens, bedding, towels, and normal disposables such as toilet paper, soap, shampoo, etc. Use of kitchen and laundry facilities is provided for, including eating and cooking utensils. Utilities are provided as part of your rental, with the exception of long distance phone service. Food is not provided. Transportation is not provided.
• Payment Basics:
Rates indicated are per week and are based on maximum limit of two persons per bedroom. Rates indicated do not include your required payment of a 12.5% VI hotel tax and separate, refundable damage deposit. Minimum rental is 7 nights, high season, 5 nights, low season. All rates are in US Dollars. Rates are always subject to change.
• Initial Payment:
Blue Vista Villa will require 50% of the rent due at its New Jersey offices within 10 days of the date of booking to confirm your reservation. Failure to make this payment subjects your reservation to cancellation without notice to you. Payment is by check only to the mailing address listed above. Your deposit constitutes acceptance of these Terms and Conditions.
• Payment Balance:
The remaining balance of the rent, including the VI Hotel Tax of 12.5%, and $500 refundable damage deposit are due 45 days prior to your arrival.
There is no refund during HIGH SEASON unless the property can be re-booked for the same rate and time. If the property can be rented under these conditions, 80% of the payment made will be refunded. Note: the 80% refund is based and proportioned upon the number of actual dates of the original stay that are rebooked.
OFF-SEASON: More than 45 days notice of cancellation - 80% of payments made will be refunded.
Less than 45 days notice - no payment is refunded unless the Villa can be rebooked for the same timeframe. If so, the 80% refund rule as outlined above will apply.
Refunds due to reductions in the total headcount originally booked will only be considered on a case-by-case basis when requested more than 45 days before your arrival. There are no refunds for late arrivals or premature departures, or no-shows within an arriving guest group.
We strongly suggest you purchase travel insurance to cover your costs in the event you are forced to cancel.
Damage deposits are refunded within 30 to 45 days of your departure, provided there is no breakage, damage, missing items, long distance calls charged to the villa’s telephone, or extraordinary clean up. All normal utilities (except long distance phone calls or careless or extremely excessive use of Blue Vista’s water supply) are included in the rental price. You agree to pay Blue Vista Villa LLC the cleaning or replacement costs for all damages which may occur as a result of your occupancy, excluding normal wear and tear. Rearranging the furniture or removing items from the villa is prohibited.
You will receive a letter and documents explaining any charges.
Blue Vista Villa LLC assumes no liability for property loss or damages, nor liability for injury, accidents, delay, or irregularity which may be occasioned either by reason of defect in any vehicle or the acts of any company or persons engaged in conveying passengers to or from the Villa. Transportation (including airlines, ferries, charter vessels, rental cars, and taxis) is supplied by providers who operate independently from Blue Vista Villa. We assume no responsibility, therefore, for any loss, injury, or damage to person or property because of the acts of those providers.
Furthermore, the Guest is responsible for Blue Vista Villa during their occupancy, must lock the villa’s windows and doors securely at all times when not on the premises, and must exercise care in securing all personal property. Guests must observe all cautions as given in our Guest Guide and / or by local contact people, including the Property Managers. Guests shall indemnify and hold harmless Blue Vista Villa for any claims for personal injury or property damage arising for the vacation rental. Blue Vista Villa reserves the right to refuse service or rental to anyone at their complete discretion.
In the event of a pending hurricane, all guests MUST vacate the Villa when instructed to do so by Blue Vista’s management. (Any unused rent and taxes will be refunded). It is the sole responsibility of the guest to secure other lodging or change airline tickets for an early departure.
Pets of any kind are not allowed.
Complaints and Maintenance:
Blue Vista Villa will make every effort to keep the Villa and its inventory in good working order. In case of a maintenance problem, we will strive to repair the problem as soon as possible after being notified. However, no refund or rate adjustment will be made for unforeseen mechanical failures such as the supply of electricity, water, pool or spa control or filtration systems, air conditioning, telephone, television or satellite service, appliances, etc. It is the Guest's obligation to report any problems or damage IMMEDIATELY to the Blue Vista Villa Property Managers. No refunds will be granted unless there is a serious problem which causes the Guest extreme, undue discomfort or serious inconvenience that cannot be remedied in 24 hours.
Phone, Television, and Internet Services:
Blue Vista Villa has a restriction on long-distance calls, so a credit or calling card must be used. Also note that due to the surrounding terrain, cell phone connections at the Villa are spotty, with some stronger connections nearby, but off the property and on the public way.
Internet access and television services are provided via satellite, which is proven to be far more reliable than those same services when provided by the local cable company. However, satellite-TV and internet services may be subject to interruption by periods of extreme weather, when the satellite signal simply cannot penetrate localized thunderstorms and other extreme weather events.
Check-in and Check-out Times:
Check-in times are: 3:00 pm; Checkout times are: 11:00 am. Check-in and checkout times are enforced. If you require a later checkout time, check with the Property Manager during your stay to see if another group is arriving the day you leave. If not, a later stay may be accommodated at no charge, but only if prior permission is obtained.
Entry Into Blue Vista Villa:
The Blue Vista Property Managers and / or pre-authorized repair personnel may enter Blue Vista Villa to perform normal maintenance or specific repairs as necessary. All efforts will be made to inform you of their presence in advance, and to minimize interruption of your stay.
Illegal Drugs and Hazardous Materials:
Guests and members of his / her party shall not use or permit to be brought into the villa any illegal substances, flammable fluids, explosives, or articles deemed hazardous to life, limb or property.
A Guest charge of $20 will be assessed for each set of lost or mishandled keys.
Capacity of the Villa:
The total number of persons allowed in the villa at any one time is restricted to the number of persons scheduled and paid for. Occupancy is based on a maximum of two persons per bedroom. Should a group misrepresent themselves, they will be required to pay for the excess persons immediately, or vacate the villa without refund. Exceptions are made only for infants; if sleeping in a baby crib, they are not included in the villa’s total count.
Weddings and Events:
Blue Vista Villa is available for weddings, family reunions, meetings and other functions: Events are limited to a maximum of approximately 20 persons on the premises (but only a maximum of 8 persons may stay at the villa overnight). For wedding-related events, the villa rents at the maximum (7-8 person) seasonal rate, PLUS a surcharge of $950 for holding the function at Blue Vista Villa, and the refundable damage deposit increases to $1000. Any events must end by 10pm. No events may be held the day before departure, but must be scheduled earlier during your stay. All details and plans for your function, including a full list of outside personnel (caterers, wedding planning company and staff, etc.) MUST be fully disclosed in writing well before your arrival. Note that on-site parking is highly limited and those limitations are to be reviewed with Blue Vista Villa during the early planning stages of the event. Before event set-up and after-event cleaning and disassembly of Guest-provided tables, chairs, equipment, etc. remains the responsibility of the Guest. Use of materials which may damage or compromise the property, or the pool or spa systems is strictly forbidden. This includes, but is not limited to, tape, glue, confetti, and rice. Upon review, Blue Vista Villa reserves the right to decline to rent for events at its discretion.
There is no smoking permitted anywhere within the house. You may smoke outside only.
Quiet Enjoyment and Parties:
Blue Vista Villa is located in a residential area, and noise carries easily across adjacent open spaces. Accordingly, guests shall be sufficiently quiet and peaceful, keeping the noise levels down, so as not to disturb our neighbors, particularly after 10 p.m. at night. The Property Managers on the premise have the right to enforce this provision at their reasonable discretion. The Villa is rented to family groups and responsible adults only; absolutely no house parties or functions such as weddings are allowed without advanced written permission. Parking shall be held to the villa premises, and adjacent access roads shall remain free and passable to other vehicles at all times.
Assumption of Responsibility:
As the Renter, you are held responsible for the actions of all the members within your party at Blue Vista Villa. This would include any persons that may be temporarily present on the premises, at your invitation and / or concurrence, during your stay.
Important Supporting Information:
You must provide your airline carrier, flight number, arrival and departure times in writing to us at least three weeks prior to your trip. You must notify us immediately of any changes in your travel plans affecting this information prior to your departure. If your flight is delayed or cancelled while en-route, you must notify us that same day, as soon as possible, during the course of those travels. You shall be met at the airport (or other requested location) by a representative of Blue Vista Villa. You and your party will be escorted (led) to the Villa and provided with an orientation to the house. Guests must drive themselves or utilize other means of transportation (taxi, etc.) when initially being led to the house. The “meet and greet” service is a one-time service provided with your rental agreement. Multiple “meet and greet” services can be provided at an additional cost of $50 per occurrence.
Stairs and Access:
Blue Vista Villa is set on a sloping hillside and has stairs that access various parts of the Villa. However, a sloping sidewalk without stairs or elevation breaks has been provided from the parking area to the west entrance door to the villa. This west entrance then provides level access to all the main functions within the villa (bar, kitchen, great room, deck and pool), including a full bedroom suite, also without changes in level. However, the sloping sidewalk from the parking area to the west entry door does NOT comply with ADA ramp parameters, and supplemental assistance will be required to those with impaired mobility to navigate the sidewalk slope.
Infants and Toddlers:
Infants and toddlers under 2 years old are not included in the headcount which determines your rental rate - if they sleep in a crib. If they sleep in one of the villa’s beds, they are counted as a paying guest. Blue Vista Villa can make available a crib and high chair by advanced request. Baby eating utensils are available at the Villa. Parents are reminded that they are held responsible and liable for the actions of their children at all times when on premises.
Blue Vista Villa is cleaned via a cleaning service just prior to your arrival. A mid-week maid service, or “dust-up,” is available at your option. For bookings of 8 to 14 nights, one free dust-up is included. For bookings of 15 to 21 nights, two free dust-ups are included. Additional dust-ups are available at additional cost to you. Standard maid service provides for general hotel-type linen-changes, cleaning and tidying only – it does not include personal laundry. Additional services such as cooking and babysitting can be provided by special arrangement, prices set according to the services required.
The Property Manager for Blue Vista Villa, LLC, lives on-site in the apartment on the lower level of the villa. You will be introduced to the villa and will be provided answers to your questions and provided limited assistance on an as-needed basis during your stay. However, we ask that the bounds of this assistance be respected to stay within the limits of common sense, decency, and good faith, without abuse or disrespect to the Property Manager's actions, guidance, or presence.
The island of St. Croix is a tropical environment, and the Blue Vista Villa property is set close to a National Park ecological preserve. The presence of insects and other wildlife on the island of St. Croix - and the Salt River area in particular - is undeniable. The Villa area receives regular and aggressive insect extermination treatments. However, absolutely no warranty or guaranty is provided – expressed or implied – regarding the elimination of insects or wildlife within and around the Villa environment. Guests are advised to exercise common sense care and precautions during the course of their stay. The presence of insects will not be grounds for refund of the rental.
In any dispute arising out of this rental agreement, the laws of the United States Virgin Islands shall apply.
This agreement becomes binding upon receipt of your rental deposit. Your sending payment constitutes your acceptance and agreement to these terms, conditions, limitations, and restrictions. If you have questions or problems with any of the preceding, please be sure to email or phone us before you send us your rental deposit monies.
Changes to Terms and Conditions:
All rates, details, and Terms and Conditions regarding Blue Vista Villa are subject to change without prior notice.
V4-20150105 last modified Jan-05-2015